Frequently Asked Questions
Everything you need to know about your Pierre Cardin purchase.
Are your Pierre Cardin products authentic?
Yes, all products sold on our website are 100% authentic Pierre Cardin items, sourced directly from authorized manufacturers and featuring genuine craftsmanship and branding.
What is the warranty period for luggage and handbags?
Most of our luggage pieces come with a 5-year limited warranty against manufacturing defects, while handbags typically carry a 1-year warranty. Please check the specific product page for individual warranty details.
How should I care for my leather Pierre Cardin handbag?
To maintain the quality of your leather bag, we recommend wiping it with a soft, dry cloth and avoiding prolonged exposure to direct sunlight or moisture. Use a specialized leather conditioner periodically.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Do you offer international shipping?
Yes, we ship our luxury handbags and luggage worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.