Returns & Exchanges
At Pierre Cardin, we stand behind the craftsmanship of our premium handbags and luggage, offering a seamless 30-day return policy for unused items in their original packaging. We are committed to ensuring your complete satisfaction with every purchase from our luxury collection.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.
Pack with Care
Place the unused handbag or luggage piece in its original dust bag and protective shipping box, ensuring all authentic tags and hardware protectors are intact.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
Receive Your Refund
Once our quality control team inspects the returned item at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing